Shipping Policy for Adhyam Naturals

Effective Date: 21-09-2025

Thank you for shopping with Adhyam Naturals. We’re committed to delivering your natural food products safely and promptly. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Orders placed after 3:00 PM will be processed on the next business day.

  • Once your order is processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Locations

We currently ship to:

  • All major cities and towns across India

International shipping is not available at the moment.

3. Shipping Charges

Shipping charges are calculated at checkout and depend on the following:

  • Order value

  • Weight of the package

  • Shipping destination

Free Shipping Offers

We offer free standard shipping on all orders above ₹800.

4. Estimated Delivery Times

Location Estimated Delivery Time
Metro Cities 1–4 business days
Other Urban Areas 3–6 business days
Rural Areas 5–8 business days

Note: Delivery times are estimates and may vary due to factors like courier delays, weather conditions, or public holidays.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email/SMS with a tracking number and a link to track your shipment. You can also track your order on our website via the “Track My Order” page.

6. Delivery Partners

We work with reliable delivery partners :

  • Delhivery

7. Failed Delivery Attempts

If a delivery attempt is unsuccessful:

  • Our courier partner will usually make 2–3 attempts.

  • If the delivery cannot be completed after multiple attempts, the package may be returned to us.

  • In such cases, we will contact you for reshipment or refund (shipping charges may apply for reshipment).

8. Damaged or Lost Packages

If your package is damaged, missing, or lost in transit, please contact us within 48 hours of the expected delivery date. We’ll investigate and take appropriate action — either a replacement or refund, depending on the situation.

9. Contact Us

For any questions related to your order or shipping, please reach out to us:

  • Email: support@adhyamnaturals.com

Note:

Please ensure that all shipping details (name, address, contact number, etc.) are correct at the time of placing the order. Incorrect or incomplete information may result in delayed or failed deliveries.